ā€œMy external perspective helps to challenge certain assumptions and push for clarity, especially when difficult decisions need to be made.ā€

For large corporations like Vanderlande, a global leader in material handling systems, complying with the new Corporate Sustainability Reporting Directive (CSRD) is a significant challenge. The legislation requires a structured approach to sustainability reporting across all operations. To tackle this complexity, Vanderlande brought in Mireille van Engelen – a program manager with a strong foundation in change management and a clear focus on sustainability.Ā 

Hereā€™s how Mireille helps Vanderlande comply with the new CSRD regulations:Ā 

What is your role at Vanderlande?

ā€œI joined Vanderlande as a program manager to lead the implementation of the CSRD requirements. Note that sustainability is not new to Vanderlande – they already had a Global Sustainability Office and a sustainability strategy in place before hiring me! But CSRD is an entirely new directive. It cuts through all layers of the organization, making it much more complex to implement.

My role as program manager is to create a clear roadmap, ensure alignment across teams, and bring structure to the implementation process. All the while, I make sure to focus on building capabilities within the team so they can carry this work forward independently.ā€Ā 

Why is CSRD such a challenge for organizations?

ā€œCSRD isnā€™t just about reporting numbers – it requires companies to rethink their approach to sustainability. And, especially for large corporations that have existed for decades, sustainability isnā€™t always part of their business model and it can be more difficult to spark intrinsic motivation.Ā 

Moreover, sustainability programs are rarely a priority – they always pile on top of regular day-to-day operations. The business units are focused on delivering for their customers, so itā€™s challenging to carve out time and resources for this kind of transformation.Ā 

Then there is the challenge of budgeting. CSRD often requires additional resources – whether thatā€™s an extra FTE or an automated tool. Fitting these into existing plans and budgets isnā€™t always easy.

But thatā€™s where an external program manager can make a real difference: to create structure, identify capacity, and push forward when priorities conflict. As someone outside the organization, I bring a fresh perspective to challenge assumptions and drive clarity, especially when tough decisions need to be made.ā€

What helped you to overcome those challenges?

ā€œTwo key factors have been critical. First, having C-level sponsors makes all the difference. I have two sponsors who are actively involved and will step in anytime to help resolve issues. That kind of support is essential because, without it, youā€™ll never get your project on the priority list.Ā 

Second, stakeholder management is vital. CSRD touches every part of the organization – finance, HR, supply chain, and so forth – so it requires collaboration across departments. My role as a program manager is to bring the right people together, align priorities, and make sure everyone moves in the same direction.ā€

What has been the impact of this project on Vanderlande?

ā€œThe project created impact on three levels:

  • Compliance: ā€œFirst, the project ensures that Vanderlande is compliant with the CSRD legislation. Thatā€™s the legal requirement – by April 2025 they will be fully prepared to meet those reporting obligations.ā€
  • Market Differentiation: ā€œThis also allows Vanderlande to position itself as a leader compared to other players in the market. By aligning their reporting with the CSRD, they can show customers and stakeholders how far ahead they already are. Itā€™s about demonstrating where you stand and how youā€™re progressing.ā€
  • A Renewed Focus on Sustainability: ā€œFinally, CSRD sharpens the focus on sustainability strategy. It forces you to make choices – what matters most, where do we have the most impact? That focus helps the organization prioritize its efforts and understand where to work in the coming years.ā€

Also, these concrete milestones were achievedā€¦

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Reviewed and refined the sustainability strategy, ensuring it connects seamlessly with reporting requirements by integrating material topics from the Double Materiality Analysis.

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Conducted a thorough gap analysis to pinpoint the data that wasnā€™t yet ready for reporting.

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Developed a step-by-step plan to bridge these gaps, detailing how and when the necessary data will be ready for reporting starting FY26.

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Achieved formal sign-off of the Double Materiality Analysis from both the Vanderlande board and Toyota Industries Europe board (parent company).

With the fiscal year coming to a close, the project is moving toward its final goal: delivering a clear and actionable implementation plan. This will help Vanderlande gather and monitor all quantitative and qualitative data, automated where possible, ready for the FY26 integrated management report encompassing approximately 825 data requirements.ā€

How did your change management expertise contribute to this program?

ā€œImplementing CSRD requires people to adopt new processes and ways of working. So, change management is always going to be part of the process – even when I step in as a program manager. Whether you use formal methods like ADKAR, Six Batteries of Change, or any other approach. Ultimately, itā€™s about getting everyone on board.

I worked closely with Vanderlandeā€™s internal change managers to facilitate workshops, improve communication, and help the teams navigate challenges. For example, when a workshop needed facilitation, Iā€™d bring in one of their change managers to support, ensuring the right expertise was in place.ā€

What was your experience working with SPRING TODAY?

ā€œThis was my second assignment with SPRING TODAY. What I really appreciate is the warm contact the team maintains with both me and the client. Also, these kinds of assignments often arenā€™t on the public market, which highlights the value of SPRING TODAYā€™s network and connections.”

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